Keep your website moving forward.
Your website needs attention after launch. We’ll help you plan for updates, content changes, and ongoing support that fits your needs.
Support beyond launch.
Website updates
Keep your website’s software current with an update plan suited to your platform and setup.
Content changes
Need to update services, replace photos, or refresh a page? We can help keep your content relevant.
Help when you need it
Get assistance with website questions and troubleshooting, with clear guidance on the next steps.
Hosting support helps with your hosting account and server-related issues. Website care covers work on your website itself, such as software updates, content changes, and troubleshooting. We’ll agree on the tasks, frequency, and pricing before starting.
Care that fits your website.
Start with what you need
Tell us about your website, its platform, and the tasks you’d like help with. We’ll discuss the scope and agree on the work before getting started.
Plan for ongoing care
Prefer regular assistance? We can discuss a care arrangement with clearly defined tasks, frequency, and pricing.
Website care questions, answered.
1. Can I request help with a single task?
Yes. You can request a one-time content change, update, or troubleshooting task. We’ll review what’s needed and agree on the scope and cost before starting.
2. What does ongoing website care include?
Care arrangements are tailored to your website. They may include scheduled software updates, checks after updates, content changes, and troubleshooting. Your quote will specify the tasks, frequency, and any limits on included work.
3. Can you maintain a website you didn’t build?
We can review an existing website to see whether we can support its platform and setup. Any initial assessment or work needed before ongoing care begins will be discussed and quoted separately.
4. Are paid plugins and other subscriptions included?
Paid themes, plugins, and third-party services are billed separately unless your quote specifically includes them. We’ll explain which licenses or subscriptions are needed and who is responsible for renewing them.
5. Does website care include emergency support?
Response times and support availability depend on your agreed service. Standard website care does not include round-the-clock monitoring or guaranteed immediate assistance. If something goes wrong, contact us so we can assess the issue and discuss the next steps.
Need a hand with your website?
Tell us what needs attention, and we’ll discuss the right next steps.